2020 Voter Registration Sample Script & Survey Questions

Voter Registration Sample Scripts & Survey Questions

The sample scripting and survey questions below are recommendations only.  

Recommended Replies

How did you get my number?

• Hi! We got your number through publicly available data sources and are reaching out to encourage your participation in the upcoming election. 

For In-Language Text Campaigns:

Which language would you prefer to receive your information?

• text sent in English {press 1 for English}
  
• text sent in Korean {press 2 for Korean}
• text sent in Chinese {press 3 for Chinese}
• text sent in Vietnamese {press 4 for Chinese}

SCRIPT

INTRO:

Phone

    Good Afternoon, may I speak with_______? Hi, my name is __________ and I'm an organizer with {Organization Name}. As you know, we have an important election coming up on Tuesday, 11/3.  President, Congress, and state constitutional amendments are on the ballot this year. Every vote counts and we are encouraging everyone to make their voice heard. 

Text (160 character limit)

    Hi, {contact’s name}, my name is __________ and I'm an organizer with {Organization Name}. We have an important election coming up on Tuesday, 11/3.  

SURVEY QUESTIONS/RECOMMENDED RESPONSES:

Are you registered to vote at your current address?  (SQ)

• For multi-lingual text programs -- {send text in-language requesting they press a # to confirm preferred language}

• Yes to voter registration, {VBM/ Absentee In-person voting education scripting}

  • Great! Do you plan to vote in the upcoming Election? (SQ)

    • IF YES to voting: 

“Great! The safest way to vote this year is going to be by mail. You can request your mail ballot by going to the State Board of Elections website. It takes just a couple of minutes, and you’ll also be able to track your ballot through a new system the State created. 

Would you prefer me to send you the link via email or text? (3rd party VR link to apply to VBM)

• IF EMAIL/TEXT:  

Great, what’s the email/phone number?” 

• IF NO to voting: 

Is there anything preventing you from voting? 

• Depending on REASON, Create talking points for volunteers on information on 

  • rights restoration; refer to https://solutions.virginia.gov/RestorationOfRights 

  • information on new voter ID laws; access the Citizen Portal: elections.virginia.gov/voterinformation 

    • refer to Spread The Vote for follow up -- share link

  • provide follow up on rides to the polls, etc. 

    • IF REASON PROVIDED: Would you prefer me to send this follow-up to you via email or text? Great, what’s the email/phone number?

• IF NO to voter registration    

PHONE - No problem! Let me help you with updating your voter registration, it is a really quick and easy process. 

Would you prefer me to send you the link via email or text? (3rd Party VR Link)

    IF YES:

Great, what’s the email/phone number?

• Organizer/volunteer sends link and schedules follow up to ensure voter completed registration

IF NO:

Go to Closing

            TEXT - No problem! You can update your voter registration here: 

elections.virginia.gov/voterinformation

• Unsure about voter registration status, 

Let me check for you

Organizer/volunteer checks for voter using Citizen Portal: https:/vote.elections.virginia.gov/voterinformation  

• If person doesn’t want to provide SSN, provide 3rd party VR link (or elections.virginia.gov/voterinformation) and offer f/u in a few days to ensure voter completed registration.

CLOSING

Thank you for your time.  Have a great day.